All Sales Are Final
We do not accept returns or exchanges for change of mind, personal preference, fit, color choice, or other reasons unrelated to an error or problem with the merchandise, except where otherwise required by applicable law.
Damaged, Defective, or Incorrect Merchandise
If your order arrives damaged, defective, or different from what you ordered, please email blingy_bling@yahoo.com within 5 calendar days of delivery so we can review the issue promptly. Include:
- Your order number.
- A description of the issue.
- Clear photographs showing the merchandise, packaging, and any damage or incorrect item.
The request to contact us within 5 calendar days helps us investigate shipping and merchandise issues promptly. It does not limit any rights or remedies that cannot legally be waived.
How Approved Issues Are Resolved
We do not offer exchanges. After reviewing a claim for damaged, defective, or incorrect merchandise, we will provide an appropriate remedy, such as a replacement or refund, in accordance with the circumstances and applicable law. A replacement may be offered only when stock is available.
Approved refunds will be submitted within 7 business days. Your bank or card provider may require additional time to post the credit to your account.
Order Cancellations
Customer-requested cancellations are not offered after an order is placed, except when cancellation or a refund is required by applicable law, including when an unresolved shipping delay gives the customer a cancellation right.
Return Instructions
Do not mail merchandise to us without first receiving return instructions. When a return is necessary, instructions will be provided privately by email. We do not publish a residential return address on the website.